# One for Teams · One by Lughlabs > Seats for your people, a space for every team and a crew of AI bots in each, with admin control over who sees and does what. On your own keys, or on shared GPUs from $1,000 a month. URL: https://lughlabs.ai/one/teams/ One for Teams ## Seats for your people, a space for every team, a crew of AI bots in each. Your people work with the crews, and you decide who sees and does what. On your own keys, or on shared GPUs from **$1,000** a month Or your own private server, from $4,000 a month [Talk to our team](https://lughlabs.ai/talk?plan=business) [See what's inside](https://lughlabs.ai/one/teams/#teams) Your teams ### What your teams use it for. Pick a team. Each one at Quayside has a shared space: its people, its crew, the jobs the crew takes, and the one decision that still comes back to a person. A team Support #### Calls answered, tickets closed, the hard ones handed to a person. Vera answers the support line and Bea the help desk, from the help center and the service terms. No page of its own yet. Quayside Support Interactive example People - **Nadia** Support lead - **Felix** Support - **Ines** Founder Crew - **Vera** Phone line - **Bea** Customer support The crew takes - Answer the support line and write each call into Callbacks - Answer tickets from the help center and the service terms - Book a callback when a contract or a refund comes up - Keep the help articles current after each release Comes back to a person Pellam Couriers wants 40 more vans on the contract. Nadia takes Thursday’s call. Works in - Zendesk - Slack - Gmail - Google Calendar A team Sales #### Every lead followed up, every proposal from the rate card. Cass prepares each demo, follows up leads and renewals, and drafts proposals that wait for Mara. [Sales & marketing](https://lughlabs.ai/use-cases/sales-and-marketing) Quayside Sales Interactive example People - **Mara** Sales - **Ines** Founder Crew - **Cass** Sales The crew takes - Write a brief before every demo - Follow up leads and renewals after Monday’s pipeline review - Draft proposals from the rate card - Write each call’s outcome into the CRM Comes back to a person The proposal for Ashby Vans is ready. Mara sends it. Works in - HubSpot - Gmail - Google Calendar - Google Meet A team Marketing #### Launch notes, the newsletter and case studies, in your voice. Faye writes from the release notes and the brand voice. Lior publishes. [Content creation](https://lughlabs.ai/use-cases/content-creation) Quayside Marketing Interactive example People - **Lior** Marketing - **Mara** Sales Crew - **Faye** Marketing & content The crew takes - Draft the announcement, the customer email and three posts from the release notes - Write the first-Tuesday newsletter - Turn a customer call into a case study draft - Keep the release page on the website current Comes back to a person The Route planner 3.0 post is drafted. Lior publishes it. Works in - Mailchimp - Webflow - X - Canva A function Finance #### Exports matched, odd lines explained. Tove matches the bank feed to invoices each morning and prepares the accountant’s pack. Payments wait for Sana. [Accounting](https://lughlabs.ai/use-cases/accounting) Quayside Finance Interactive example People - **Sana** Finance - **Tomás** Operations lead Crew - **Tove** Finance The crew takes - Match the bank feed to invoices every morning - Explain the lines that don’t match - Prepare the accountant’s month-end pack - Draft the chase for each overdue invoice Comes back to a person A supplier invoice is 12% above its quote. Sana decides whether it’s paid. Works in - QuickBooks - Stripe - Google Sheets - Gmail A team Operations #### Monday’s numbers ready, recurring checks done. Rook pulls the week’s numbers into one sheet, runs the recurring checks, and flags what changed. [Daily operations](https://lughlabs.ai/use-cases/operations) Quayside Operations Interactive example People - **Jonah** Operations - **Tomás** Operations lead Crew - **Rook** Operations The crew takes - Pull Monday’s numbers from the help desk, the CRM and billing into one sheet - Run the recurring checks: invoices sent, renewals due, on-call covered - Chase vendors whose contracts come up - Flag what changed since last week Comes back to a person Two vendor contracts renew next month. Jonah picks which to renegotiate. Works in - Google Sheets - Notion - Slack - Linear A function Security reviews #### Security questionnaires answered from the policies you approved. Quill answers each question from the approved policies, with the passage it came from, and checks the evidence on Fridays. [Compliance](https://lughlabs.ai/use-cases/compliance) Quayside Security reviews Interactive example People - **Elin** Engineering - **Tomás** Operations lead Crew - **Quill** Compliance The crew takes - Answer customer security questionnaires from the approved policies - Show the passage each answer came from - Check each control’s evidence against the cloud console on Fridays - Draft the quarterly access review Comes back to a person Three questions have no approved answer yet. Elin writes them. Works in - Vanta - GitHub - Google Docs - Datadog A function Hiring #### Job posts written, applications sorted. Jude writes the post from the scorecard, sorts applications every evening, and proposes interview times. [Recruiting](https://lughlabs.ai/use-cases/recruiting) Quayside Hiring Interactive example People - **Ines** Founder - **Elin** Engineering Crew - **Jude** Recruiting The crew takes - Write the job post from the scorecard - Sort new applications against it every evening - Propose interview times from the team’s calendars - Draft the replies to candidates Comes back to a person Five candidates reached the shortlist. Ines picks who to interview. Works in - Ashby - Google Calendar - Gmail - Google Docs A client Harlow Freight #### A client’s go-live, in a space of its own. Harlow Freight has its own space. Wynn keeps the go-live plan current and answers Harlow’s questions from their contract. No page of its own yet. Quayside Harlow Freight Interactive example People - **Yusuf** Engineering - **Nadia** Support lead - **Ines** Founder Crew - **Wynn** Onboarding The crew takes - Keep Harlow’s go-live plan current as each depot comes on - Answer Harlow’s security questions from their contract and your policies - Prepare the weekly check-in from the fleet list and open tickets - Draft replies in the harlow-golive group chat Comes back to a person Harlow asks to move go-live a week earlier. Yusuf answers. Works in - Slack - Google Drive - Google Calendar - Docusign Seats and spaces ### Your company in One. A seat for each person, a space for each team, and a crew in every space. Several people work with the same crew, and a bot works only inside the space it belongs to. #### People on the left Everyone signs in as themselves, with the spaces they were given. #### Spaces on the right Each has its crew, its Library, its connected tools and its rules. #### One crew, many people Support's three people all work with Vera and Bea, and see the same record of what they did. **People** 10 seats **Spaces** 8 spaces 9 bots Select a person or a space. Quayside, its people and its crews are fictional. **Ines** Founder Owner Works in **4 spaces**: Support, Sales, Hiring, Harlow Freight. Works with - Vera - Bea - Cass - Jude - Wynn **Tomás** Operations lead Admin Works in **3 spaces**: Finance, Operations, Security reviews. Works with - Tove - Rook - Quill **Nadia** Support lead Member Works in **2 spaces**: Support, Harlow Freight. Works with - Vera - Bea - Wynn **Felix** Support Member Works in **1 spaces**: Support. Works with - Vera - Bea **Mara** Sales Member Works in **2 spaces**: Sales, Marketing. Works with - Cass - Faye **Lior** Marketing Member Works in **1 spaces**: Marketing. Works with - Faye **Sana** Finance Member Works in **1 spaces**: Finance. Works with - Tove **Jonah** Operations Member Works in **1 spaces**: Operations. Works with - Rook **Elin** Engineering Member Works in **2 spaces**: Security reviews, Hiring. Works with - Quill - Jude **Yusuf** Engineering Member Works in **1 spaces**: Harlow Freight. Works with - Wynn **Support** A team 3 people share this crew People - Nadia - Felix - Ines Crew - Vera Phone line - Bea Customer support Library - help.quayside.example - Service terms.pdf - Fleet customers.csv Rules - Ask before sending external email - Approved by Nadia and Ines **Sales** A team 2 people share this crew People - Mara - Ines Crew - Cass Sales Library - Rate card.xlsx - Fleet customers.csv - Proposal template.md Rules - Ask before sending external email - Approved by Mara **Marketing** A team 2 people share this crew People - Lior - Mara Crew - Faye Marketing & content Library - Brand voice.md - Release notes - Pellam case study.md Rules - Ask before publishing to the website - Approved by Lior **Finance** A function 2 people share this crew People - Sana - Tomás Crew - Tove Finance Library - Chart of accounts.xlsx - Bank statements 2026 - Supplier list.csv Rules - Ask before purchases - Ask before sending external email - Flag unexpected actions - Approved by Sana and Tomás **Operations** A team 2 people share this crew People - Jonah - Tomás Crew - Rook Operations Library - Monday numbers.xlsx - Vendor contracts - On-call rota.md Rules - Ask before purchases - Approved by Tomás **Security reviews** A function 2 people share this crew People - Elin - Tomás Crew - Quill Compliance Library - Security policies.md - Evidence checklist.xlsx - Answered questionnaires Rules - Ask before sending external email - Approved by Elin **Hiring** A function 2 people share this crew People - Ines - Elin Crew - Jude Recruiting Library - Hiring plan.md - Support engineer scorecard.md Rules - Ask before purchases - Ask before sending external email - Approved by Ines **Harlow Freight** A client 3 people share this crew People - Yusuf - Nadia - Ines Crew - Wynn Onboarding Library - Harlow contract.pdf - Harlow fleet list.csv - Go-live plan.md Rules - Ask before sending external email - Approved by Yusuf Admin ### You decide who sees and does what. #### People and roles Invite people by work email. Owners and admins run the workspace; members work in the spaces they’re given. #### Access per space Choose who can enter each space, and whether they work with the crew, change it, or approve what it asks. #### Rules per space Bots act without asking by default. You decide what needs approval in each space, and who approves. Quayside Administration Interactive example Your company #### Who sees what. **10** people with a seat ##### People & roles **Ines** Founder Ines role **Tomás** Operations lead Tomás role **Nadia** Support lead Nadia role **Felix** Support Felix role **Mara** Sales Mara role **Lior** Marketing Lior role **Sana** Finance Sana role **Jonah** Operations Jonah role **Elin** Engineering Elin role **Yusuf** Engineering Yusuf role Change a role, or remove someone’s access. ##### Access to a space Space **Ines** Founder Ines in Support **Tomás** Operations lead Tomás in Support **Nadia** Support lead Nadia in Support **Felix** Support Felix in Support **Mara** Sales Mara in Support **Lior** Marketing Lior in Support **Sana** Finance Sana in Support **Jonah** Operations Jonah in Support **Elin** Engineering Elin in Support **Yusuf** Engineering Yusuf in Support **Ines** Founder Ines in Sales **Tomás** Operations lead Tomás in Sales **Nadia** Support lead Nadia in Sales **Felix** Support Felix in Sales **Mara** Sales Mara in Sales **Lior** Marketing Lior in Sales **Sana** Finance Sana in Sales **Jonah** Operations Jonah in Sales **Elin** Engineering Elin in Sales **Yusuf** Engineering Yusuf in Sales **Ines** Founder Ines in Marketing **Tomás** Operations lead Tomás in Marketing **Nadia** Support lead Nadia in Marketing **Felix** Support Felix in Marketing **Mara** Sales Mara in Marketing **Lior** Marketing Lior in Marketing **Sana** Finance Sana in Marketing **Jonah** Operations Jonah in Marketing **Elin** Engineering Elin in Marketing **Yusuf** Engineering Yusuf in Marketing **Ines** Founder Ines in Finance **Tomás** Operations lead Tomás in Finance **Nadia** Support lead Nadia in Finance **Felix** Support Felix in Finance **Mara** Sales Mara in Finance **Lior** Marketing Lior in Finance **Sana** Finance Sana in Finance **Jonah** Operations Jonah in Finance **Elin** Engineering Elin in Finance **Yusuf** Engineering Yusuf in Finance **Ines** Founder Ines in Operations **Tomás** Operations lead Tomás in Operations **Nadia** Support lead Nadia in Operations **Felix** Support Felix in Operations **Mara** Sales Mara in Operations **Lior** Marketing Lior in Operations **Sana** Finance Sana in Operations **Jonah** Operations Jonah in Operations **Elin** Engineering Elin in Operations **Yusuf** Engineering Yusuf in Operations **Ines** Founder Ines in Security reviews **Tomás** Operations lead Tomás in Security reviews **Nadia** Support lead Nadia in Security reviews **Felix** Support Felix in Security reviews **Mara** Sales Mara in Security reviews **Lior** Marketing Lior in Security reviews **Sana** Finance Sana in Security reviews **Jonah** Operations Jonah in Security reviews **Elin** Engineering Elin in Security reviews **Yusuf** Engineering Yusuf in Security reviews **Ines** Founder Ines in Hiring **Tomás** Operations lead Tomás in Hiring **Nadia** Support lead Nadia in Hiring **Felix** Support Felix in Hiring **Mara** Sales Mara in Hiring **Lior** Marketing Lior in Hiring **Sana** Finance Sana in Hiring **Jonah** Operations Jonah in Hiring **Elin** Engineering Elin in Hiring **Yusuf** Engineering Yusuf in Hiring **Ines** Founder Ines in Harlow Freight **Tomás** Operations lead Tomás in Harlow Freight **Nadia** Support lead Nadia in Harlow Freight **Felix** Support Felix in Harlow Freight **Mara** Sales Mara in Harlow Freight **Lior** Marketing Lior in Harlow Freight **Sana** Finance Sana in Harlow Freight **Jonah** Operations Jonah in Harlow Freight **Elin** Engineering Elin in Harlow Freight **Yusuf** Engineering Yusuf in Harlow Freight Choose what each person can do in this space. ##### What needs approval Space **Placing a phone call asks by default** Until you always allow it. Always asks **Ask before sending external email** **Ask before purchases** **Ask before publishing to the website** **Flag unexpected actions** Who approves **Placing a phone call asks by default** Until you always allow it. Always asks **Ask before sending external email** **Ask before purchases** **Ask before publishing to the website** **Flag unexpected actions** Who approves **Placing a phone call asks by default** Until you always allow it. Always asks **Ask before sending external email** **Ask before purchases** **Ask before publishing to the website** **Flag unexpected actions** Who approves **Placing a phone call asks by default** Until you always allow it. Always asks **Ask before sending external email** **Ask before purchases** **Ask before publishing to the website** **Flag unexpected actions** Who approves **Placing a phone call asks by default** Until you always allow it. Always asks **Ask before sending external email** **Ask before purchases** **Ask before publishing to the website** **Flag unexpected actions** Who approves **Placing a phone call asks by default** Until you always allow it. Always asks **Ask before sending external email** **Ask before purchases** **Ask before publishing to the website** **Flag unexpected actions** Who approves **Placing a phone call asks by default** Until you always allow it. Always asks **Ask before sending external email** **Ask before purchases** **Ask before publishing to the website** **Flag unexpected actions** Who approves **Placing a phone call asks by default** Until you always allow it. Always asks **Ask before sending external email** **Ask before purchases** **Ask before publishing to the website** **Flag unexpected actions** Who approves Bots act without asking otherwise. ##### Credits used this month, by space 7,540 of 120,000 included credits Support **2,400** Sales **1,150** Marketing **980** Finance **420** Operations **760** Security reviews **610** Hiring **330** Harlow Freight **890** Your model providers bill their usage separately. Changes here stay in this demo. Where work comes in ### Work arrives where it already arrives. A call to the support line, a thread in Slack, a message on WhatsApp. Each lands in the right space, the crew does its part, and the decision reaches the person who owns it. Chat apps - Slack - WhatsApp - Telegram Phone carriers - Telnyx - Plivo - Vonage - Exotel - Vobiz Wherever your deployment has them set up. Group chats work in Slack and in iMessage or SMS. Quayside Interactive example **Support line** +1 (555) 010-4410 · Phone carrier **Support Vera** Phone line 1. Dana at Pellam Couriers calls: six vans stopped syncing mileage. 2. Vera fixes the sync on the call, and hears Pellam wants 40 more vans. Written to Callbacks **Caller:** Dana, Pellam Couriers **Solved on the call:** Mileage sync: restart the app **Reason:** Add 40 vans to the contract **Callback:** Thursday 10:00 Nadia takes Thursday’s call. **#sales** Slack **Sales Cass** Sales 1. Mara asks in #sales: can Ashby Vans have the proposal before Friday? 2. Cass drafts it from the rate card and the demo notes, and answers in the thread. Cass, in the thread Draft ready: ashby-vans-proposal.pdf. 64 vans, two depots, service reminders by mileage. It’s waiting for you to send. Sending it is an external email, so it waits for Mara. **Ravi, Harlow Freight** WhatsApp **Harlow Freight Wynn** Onboarding 1. Ravi at Harlow Freight writes: can the second depot go live a week early? 2. Wynn checks the go-live plan and the open tickets. Wynn, on WhatsApp Depot 2 can go live on the 14th if the fleet list arrives by Monday. Yusuf will confirm the date today. Yusuf confirms the new date. Your models ### The AI contracts you already have. Connect your company’s keys once. Each space uses the connections you allow, every provider bills its own usage to you, and model usage is not billed through One. Personal AI subscriptions, such as ChatGPT Plus or GitHub Copilot, sign in on One for Individuals. [One for Individuals](https://lughlabs.ai/one/individuals) #### Direct providers - OpenAI - Anthropic - Google - xAI - Mistral - DeepSeek - Groq - Cerebras - Fireworks - Together - NVIDIA - Hugging Face - MiniMax - Moonshot AI - Z.AI - Qwen Token Plan #### Gateways - OpenRouter - Vercel AI Gateway #### Your own servers - Ollama - LM Studio - Any OpenAI-compatible endpoint, such as vLLM or llama.cpp #### Voice - Cartesia - ElevenLabs - Fish Audio - OpenAI #### Images and video - Black Forest Labs - fal - Google - OpenAI - xAI - OpenRouter Product names and logos are trademarks of their respective owners. Their use does not imply endorsement. Quayside Models Interactive example #### Which connection each space uses Bots use a tier instead of a model name. Point a tier at another connection and every bot on it follows, with nothing rebuilt. **Fast** Support Fast tier **Default** Support Default tier **Smart** No bot pinned Support Smart tier **Fast** No bot pinned Sales Fast tier **Default** Sales Default tier **Smart** No bot pinned Sales Smart tier **Fast** No bot pinned Finance Fast tier **Default** No bot pinned Finance Default tier **Smart** Finance Smart tier **Fast** No bot pinned Harlow Freight Fast tier **Default** Harlow Freight Default tier **Smart** No bot pinned Harlow Freight Smart tier Support’s Default tier now uses OpenAI. Its bots follow the change, and OpenAI bills the usage to your account. [Or run open models on our GPUs](https://lughlabs.ai/one/teams/#run) Where it runs ### Choose where it runs. Three ways to run One for a team. Your people and their crews work the same way in each. A GPU server shared by a few teams, drawn as 6 sealed sections. Quayside’s section is lit; its tokens arrive at the pace of the capacity chosen. #### The shared server On the shared server, in a section that is your team’s alone. Open models hosted for you on the server’s GPUs, agreed with you. Your keys still work. Your capacity The capacity you choose sets how fast your tokens arrive. Open models, assessed together | | **On One’s cloud** With your own keys | **Semi-private** From $1,000 a month | **Private** From $4,000 a month | | --- | --- | --- | --- | | Where it runs | One’s servers | A GPU server shared with a few other teams | A GPU server for your company alone, run by us | | Your data | In your workspace on One’s cloud | On the shared server, in a section that is your team’s alone | On your server, under the policy you agree with us | | Your models | The AI contracts you already have | Open models hosted for you on the server’s GPUs, agreed with you. Your keys still work. | The open text, voice and image models you choose | | Voice agent | Unlimited usage on Business, 2 calls at a time | Unlimited usage, 5–10 calls at a time | Your private speech models | | Tokens | Billed by each provider | Unlimited\* on the models hosted for you | Your server’s capacity | | Support | Priority support on Business | Priority support | Setup, upkeep and model updates by us | | Custom work | Custom solutions come with Business Pro | Custom solutions built for you, when appropriate and agreed together | Custom work, scoped with you | | Price | On the pricing page | From $1,000 a month | From $4,000 a month | | | [See the plans](https://lughlabs.ai/pricing) | [Talk about semi-private](https://lughlabs.ai/talk?plan=business-pro) | [See One for Enterprise](https://lughlabs.ai/one/enterprise) | \*Unlimited tokens on the models the server hosts for you. How fast they arrive depends on the GPU capacity you choose. Carrier and phone-number charges are separate. Outside services you connect still receive what their jobs need: the phone carrier, connected apps, and any hosted model or speech provider. [How data moves](https://lughlabs.ai/trust) How it starts ### How it starts. From a first conversation to your people handing off work. Business runs on One’s cloud, Business Pro on semi-private hardware. Both are arranged with our team. [Compare plans](https://lughlabs.ai/pricing) #### Tell us which team starts first Support, sales, finance: the one with the longest backlog of screen work. We agree the plan and where it runs. #### We set up your spaces, seats and keys A space for each team, a seat for each person, your company’s model keys and your rules. Or your semi-private section. #### Your people sign in and hand off work They work with the crews where work already arrives. You see who did what, and what waits for you. Questions ### What teams ask us. **Can my whole team use one account?** Your company has one One for Teams workspace, with a seat for each person, invited by work email. Everyone signs in as themselves, and owners and admins decide which spaces each person can enter. **Who can see what?** A space’s people see that space: its crew, its Library, its conversations and its connected tools. A bot works only inside the space it belongs to. Admins choose who can enter each space and what they can do there. **What needs approval?** You decide, per space. Bots act without asking by default. Placing a phone call and publishing a phone agent ask until you always allow them. You can add rules: ask before sending external email, before purchases, or before a particular tool or connector, and flag unexpected actions. You also choose who approves. **Which AI providers can we use?** The ones your company already has contracts with: OpenAI, Anthropic, Google, xAI, Mistral, DeepSeek, Groq, Cerebras, Fireworks, Together, NVIDIA, Hugging Face, MiniMax, Moonshot AI, Z.AI and Qwen, the OpenRouter and Vercel AI gateways, and your own servers through Ollama, LM Studio or any OpenAI-compatible endpoint. Each provider bills its own usage. On a semi-private or private deployment, open models run on the GPUs. [Models](https://lughlabs.ai/docs/models) **What is semi-private, and what stays in our section?** A GPU server shared with a few other teams. Your data is kept on that server in a section that is your team’s alone, and its GPUs run the open models you choose for the jobs you choose, at the capacity you choose. Outside services you connect, such as a phone carrier, a connected app or a hosted provider, still receive what their jobs need. The isolation and operating arrangement are agreed during setup. [Trust & deployment](https://lughlabs.ai/trust) **Which chat apps and phone lines work?** Slack, WhatsApp, Telegram, Lark, and iMessage or SMS through Sendblue, wherever your deployment has them set up. Group chats work in Slack and in iMessage or SMS, and a bot joins a group only after the person who linked it replies YES. Phone lines run through supported carriers: Telnyx, Plivo, Vonage, Exotel and Vobiz. Numbers and carrier charges are confirmed when calling is set up. **Can two bots work on one job?** Yes. Put two to six bots in a group. Each does its part in the same thread and hands the next stage on, so every step is in one place. **What does it cost?** Business runs on One’s cloud with your own keys; its price is on the pricing page. Business Pro, on semi-private hardware, is $1,000 a month, and a private server starts at $4,000 a month. Your model providers bill their usage separately, and carrier and phone-number charges are confirmed when calling is set up. [Pricing](https://lughlabs.ai/pricing) **Can you build something custom for us?** Yes. Business Pro and Enterprise customers can ask for custom solutions. We agree the scope, and whether it’s realistic, before we start. [Ask for a custom solution](https://lughlabs.ai/contact?interest=Custom+solution) ### Start with the team that has the longest backlog. Tell us which team goes first, and we’ll set up your spaces, seats and keys with you. [Working on your own? One for Individuals](https://lughlabs.ai/one/individuals) [Talk to our team](https://lughlabs.ai/talk?plan=business)